logo

Expeditions

  • We do not deliver or ship to Tahiti. Orders made on the site for Tahiti are to be picked up at the showroom, during our opening hours. Please bring the invoice for your order.

 

  • Standard shipping from Tahiti, via La Poste with tracking number and acknowledgment of receipt: 10 to 25 days (maximum).

 

  • Standard shipping from Paris, with Colissimo tracking number: 48 working hours from the date of shipment (every Monday, Wednesday and Friday, excluding public holidays).

 

Our small team does the maximum, but these deadlines can be extended during periods of high commercial activity (Christmas, Mother's Day, promotional operation, etc.).

As soon as your order is shipped you will receive an email with the tracking number and link. Be sure to check your spam, our emails can get lost!

 
⚠️ Since July 1, 2021, shipments from overseas to metropolitan France are now subject to VAT and customs duties.
 
Customs formalities apply as for a shipment from a country that is not a member of the European Union.
These charges are payable on arrival by the customer and are not included in the original purchase price or shipping charges.

In order to speed up the customs clearance process, upon receipt of your tracking number, we advise you to go to the online form to settle customs formalities. With online payment, customs clearance costs are reduced. In case of payment on delivery (to the postman or post office) the full rate will apply.

Maison Valencourt is not responsible for additional fees applied upon receipt of your package..
Change currency

CONTACT US

a question ? We are listening to you