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Guarantee

Maison Valencourt jewelery is guaranteed for six months*.

  • The first step is to send us an email to the address: contact@maisonvalencourt.com, mentioning “REPAIR” in the subject line and including a photo of your damaged jewel as well as the corresponding invoice.
  • The designer will answer you to give you an appointment to collect your jewel or repair it.

If the warranty for your little gem has expired, we can still take care of restoring it, but repair costs will be expected.

  • Send an email to the address: contact@maisonvalencourt.com, mentioning “REPAIR” in the subject and including a photo of your damaged jewel as well as the corresponding invoice.
  • The designer will contact you to provide you with a quote.

*The warranty does not cover normal wear, oxidation, jewelry that has suffered damage due to handling error, abnormal use or intentional modifications.

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